Regardless of the type of consulting engagement, the company size or sector, executives ask me the same question: How does my information technology department compare to those in other companies?
It is easy to compare IT spending with companies of similar size or type. Every company captures this data at some level, so it's easy to share and compare this data through market-research firms.
The difficult part is determining performance and comparing it against other organizations. One reason is these metrics aren't as standardized within IT as more evolved functions of the business. Also, most companies don't do a good job at capturing these metrics. Even if they do, few share their data.
Read this article in it's entirety at Sacramento Business Journal>>>
